Quality Assurance and Control

Ensure defect-free product shipment

We maintain a formalized control process that ensures every product’s quality. Each process is documented and frequently reviewed for effectiveness, and improvement opportunities.

Supplier Control

All material suppliers used are carefully selected via our Global supplier control process, which helps us select suppliers that meet or exceed our quality, capacity, delivery, and cost requirements.

Verify incoming materials

Incoming Quality Control (IQC) is one of the first layers of quality control. The IQC process verifies incoming materials and reject any material before reaching the production line.

In-Process Quality Control

In-Process Quality Control (IPQC) is another layer of quality control that takes place during the production process. IPQC is completed to ensure the production process and controls are operating as intended prior to completion of finished good.

Assure outgoing product quality

Our OQA is vital to ensure our shipment is defect-free. Numerous redundancies with IQC and IPQC are performed to ensure the validity of previous processes.

Quality Control Competencies

Eastek's Supplier Quality

Engineering teams works with our approved suppliers to ensure the highest level of quality and delivery of materials.

Internal audits

Internal Process audits and Quality Management System audits are conducted regularly to ensure compliance, effectiveness, efficiency, and risk mitigation.

In-house control

Multiple layers of quality control are set in place at each of our factories to ensure the highest level of quality.

Оn-site inspection of raw materials

Incoming materials are inspected and verified prior to use in production.

All requirements specified in writing

Eastek documents all of the product specifications and requirements to ensure there are no uncertainties.

Changes secure approval process

All changes are conducted in a controlled manner. All changes are thoroughly reviewed, verified, and approved prior to implementation.

Get to market faster with your single-source partner

We are agile, easy to reach and communicate with while keeping quality and personal touch as our priority.

Your own operation with our quality control

Risk based thinking and decision making

Lean manufacturing maximizes productivity while minimizing waste.

All within our manufacturing facility

All levels of quality control are completed in-house from IQC inspections through OQC functional testing.

Ensured quality in your produced products

Quality is our first priority. Ensuring product meets our customer’s requirements and expectations.

Frequently asked questions

Quality Assurance (QA):Quality Assurance is a proactive approach that aims at preventing defects and maintaining customer satisfaction at the process level.

Quality Control (QC):Quality Control is a reactive approach which focuses on finding defects on the product itself.

Quality Assurance (QA) and Quality Control Result Benefits:

– Consistency and Reliability

– Reduced risk

– Reduced scrap/cost/errors

– Higher Product Quality

– Meet customer delivery dates and project deadlines

– Maintain customer satisfaction

– Always improving

Quality is a culture at Eastek. Quality begins day one for us, and never stops being our top priority. Our planning, processes, and decisions are all built from the foundation that quality is first.

We are always pushing to meet or exceed our customer’s expectations and requirements. Our continuous improvement efforts at Eastek are an endless journey. We are alway searching for further optimization and better solutions.  

Eastek has experience producing top quality products for various industries. Our quality management systems are certified worldwide including ISO:9001:2015, ISO:13485:2016, IATF 16949:2016, ISO:14001:2015, ISO 45001 2018.

Eastek’s QA process stems from a four step cycle that is continuously used for consistent quality and improvement.

Step 1: Plan

– Identify project requirements and needs, set goals and timing, identify risks, identity resources, develop a solution and plan to carry out.

Step 2: Do

– Implementation on set project/need based on the documented plan. Includes training and standardization on the associated processes.

Step 3: Check

– Does the implemented solution work? Where goals and dates achieved?  Evaluate the results in terms of performance, and ensure performance sustainability.

Step 4: Act

– Understand root cause(s) on why solution didn’t achieve targets/goals and establish another plan for improved solution.  

– If all goals achieved, congratulate team on success.

– Even after project completion, Eastek continues to look for further improvements and optimizations following this PDCA cycle.  

It starts with communication. Eastek looks to be in constant communication with our customers to ensure your requirements and expectations are always clear.

Whether through periodic meetings, quarterly business reviews, scorecards, or customer satisfaction surveys, Eastek is always looking for feedback and always gauging where we stand in meeting our customer’s requirements & expectations. We continuously monitor our customer’s satisfaction and adapt/adjust where needed to ensure customer satisfaction in maintained.

Design and Build products that matter