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Success with Start-up Leads to New Business

Eastek contract manufacturing customer success

For each of the last three years, Eastek International has been awarded a new program from a major manufacturer of medical equipment and medical training products. As time has gone on, our investment in the relationship has only grown stronger.

Eastek began work to produce a fetal heart rate monitor in 2015. The customer is a successful startup, which is also part of a global health initiative to reduce infant mortality in third world countries. Each device is credited with saving a child’s life every week.

A year after winning the fetal heart rate monitor program, Eastek was also awarded a second project. That launch involved a device that allows users to connect live defibrillators to training manikins, creating more realistic BLS and defibrillation training.

This customer has also been the world’s leading supplier of suction pumps for emergency response. The device evacuates the lungs and airway to allow a first responder to administer CPR. Until last year, that product was being manufactured by another contract manufacturer. Over time, the customer no longer had the documentation to support manufacturing.

The customer recently challenged Eastek to take on the project with no bill of materials and no material specifications, which meant recreating all the manufacturing documentation and product specification documents starting with existing product samples and the injection mold tools.

Shortly after visiting the supplier to inspect the injection mold tools, the tools arrived at Eastek’s Dongguan (China) facility.  Just a few months later, much of the work was done and sub-assemblies were built for testing.

When the customer arrived at Dongguan Eastek, we had successfully produced the first 650 pieces of the vacuum pump. They were thrilled at what was accomplished. In fact, on the last day of their visit to Dongguan, our customer presented the Eastek factory team with a huge cake to celebrate the collective success.

This project could not have been done without close collaboration and support from the customer. At Eastek, the Tooling, Engineering, Molding, Electronic Assembly, SMT, Manufacturing Engineering, Purchasing, Administration, Quality, Estimating, and Lake Zurich Engineering teams all pulled together.

The project plan calls for a final pilot of the configured products in the fall. After that, Eastek will begin supplying finished product to distribution hubs in China, Norway and in the United States.  These products will be found in hospitals, emergency response vehicles and commercial airplanes around the world.

The customer recently remarked, “It is truly a pleasure to work with Eastek. Everyone at DG Eastek from the driver to the production worker has been kind and supportive.”

Eastek continues to invest in this long-term relationship and we look forward to seeing what comes next.

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